Privacy Policy

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At Havizo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with data protection laws, including the General Data Protection Regulation (GDPR) in the EU, the UK Data Protection Act 2018, and Indian Data Protection Laws.

By using our services, you consent to the collection and use of your data in accordance with this policy.

1. Data Controller

• Havizo Limited
• UK      Address:  128 City Road, London, United Kingdom, EC1V 2NX 
• India      Address: Plot no 424, Suncity, Hyderabad, Telangana 500091, India
• Email:     privacy@havizo.com

2. Data We Collect

We may collect the following types of personal data from you:

• Identity      Data: Name, job title, company name, and contact details (email, phone      number).
• Technical      Data: IP address, browser type and version, time zone setting, browser      plug-in types, and version, operating system, and other technologies on      the devices you use to access this website.
• Marketing      Data: Preferences in receiving marketing from us and your      communication preferences.
• Usage      Data: Information about how you use our website, products, and      services.
• Transaction      Data: Details about payments to and from you and other details of      products and services you have purchased from us.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Providing      Services: To manage our relationship with you, including providing our      outsourcing solutions.
• Communication:     To send you emails, newsletters, and updates related to our services.
• Improvement      of Services: To improve our website and services, ensuring a better      user experience.
• Marketing      and Advertising: To personalize marketing communications based on your      preferences.
• Legal      Compliance: To comply with legal obligations, including fulfilling      contracts and legal requirements.

4. Legal Basis for Processing Your Data (GDPR)

We will process your data under the following legal bases:

• Consent:     Where you have given us consent to process your data for specific purposes      (e.g., subscribing to newsletters or opting in to receive marketing      emails).
• Contractual      Necessity: To perform a contract with you or take steps to enter into      a contract (e.g., providing you with outsourcing services).
• Legal      Obligation: To comply with legal obligations that require us to      process your data.
• Legitimate      Interests: For our legitimate business interests, such as improving      our services, provided this does not override your rights and freedoms.

5. How We Protect Your Data

We use industry-standard security measures to protect your personal data. This includes:

• Encryption:     Encryption of sensitive personal information.
• Access      Control: Restricted access to your data to authorized personnel only.
• Firewalls      and Anti-Malware: To prevent unauthorized access and attacks on our      system.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Sharing Your Data

We do not sell, rent, or lease your personal data to third parties. However, we may share your data with trusted third-party service providers to help us operate our business, such as:

• Service      Providers: For example, IT support, hosting, and marketing agencies.
• Legal      Obligations: We may disclose your data to comply with legal      requirements, such as responding to subpoenas, court orders, or legal      processes.

We ensure that third parties we share data with comply with applicable data protection laws.

7. International Data Transfers

Since we operate in multiple regions, including the EU, UK, and India, your data may be transferred across borders. We will ensure that appropriate safeguards are in place to protect your data in line with applicable data protection laws, including the use of EU Standard Contractual Clauses (SCCs) when transferring data outside of the EU.

8. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.

9. Your Rights

You have the following rights regarding your personal data:

• Access:     You can request access to the personal data we hold about you.
• Rectification:     You can request that we correct any inaccuracies in your data.
• Erasure:     You can request that we delete your data under certain circumstances.
• Objection:     You can object to the processing of your personal data, including for      direct marketing purposes.
• Data      Portability: You have the right to request a copy of your data in a      structured, commonly used format.
• Withdrawal      of Consent: If we process your data based on consent, you can withdraw      your consent at any time.

To exercise these rights, please contact us at privacy@havizo.com.

10. Cookies Policy

We use cookies to improve your experience on our website. Cookies are small data files stored on your device that help us enhance the functionality and performance of our site. You can manage cookie preferences through your browser settings.

For more information, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. The date of the most recent revision will be indicated at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Havizo Outsourcing Solutions
Email: privacy@havizo.com
UK Address:  128 City Road, London, United Kingdom, EC1V 2NX
India Address: Plot no 424, Suncity, Hyderabad, Telangana 500091, India